Privacy Policy for LATS-KMS Application
Effective Date: September 26, 2025
1. Introduction
This Privacy Policy describes how Rayn ("we," "us," or "our") collects, uses, and safeguards your personal information when you use our mobile application, LATS-KMS ("the App"). Rayn is the parent company and data controller for the information collected via the App.
This policy is specific to the LATS-KMS App and should be read in conjunction with our main company Terms & Conditions, which govern your overall relationship with Rayn. By using the App, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information that is essential for the operation and improvement of the App. This information is categorized as follows:
a) Information You Provide Directly
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Account Information:
When you register for an account, we collect personal information such as your name, email address, and phone number. This is used for authentication and communication purposes.
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User-Generated Data:
We collect information you create and save within the App, such as the names, geographic coordinates, and metadata for Points of Interest (POIs) and farm boundaries.
b) Information Collected Automatically During Use
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Location Data:
With your explicit consent, we collect precise, real-time location data from your device. This data is fundamental to the App's core features, including personnel tracking, farm boundary marking, and POI mapping. Location data is only collected while the App is actively in use or, if you permit, running in the background to provide continuous tracking services.
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Device Information:
We collect technical information about your device, such as the model, operating system version, and unique device identifiers. This helps us with troubleshooting, app performance and as metadata to uniquely store your information.
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Usage and Preference Data:
We collect information about how you interact with the App, including the features you use and the settings and tracking intervals you configure.
3. How We Use Your Information
Your information is used for the following specific purposes:
- To Provide Core Services: To operate and maintain the App, including providing real-time location tracking, mapping features, and storing your farm boundaries and POIs.
- To Manage Your Account: To authenticate your access to the App, prevent fraud, and secure your account.
- For Communication: To contact you with important information about the App, such as updates to our services or this policy.
- For Improvement and Support: To understand how our users interact with the App, troubleshoot technical issues, and improve its functionality, performance, and user experience.
4. Data Sharing and Disclosure
We are committed to protecting your privacy. We do not sell your personal data. We may share your information only in the following limited circumstances:
- With Service Providers: We may share information with trusted third-party vendors who perform services on our behalf, such as cloud hosting (e.g., AWS, Google Cloud) and data analytics. These providers are bound by strict confidentiality agreements and are only permitted to use the information to provide services to us.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid request from a government authority or law enforcement agency in Pakistan.
- With Your Explicit Consent: We may share your information with other third parties if you have given us your clear and explicit consent to do so.
5. Data Security and Retention
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Security Measures:
We use robust technical and administrative security measures to protect your data. Data is stored locally on your device in a secure database (Room) for offline functionality and synced with our secure cloud infrastructure. All data transmitted between your device and our servers is encrypted using industry-standard protocols (HTTPS/TLS).
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Data Retention:
We will retain your personal information only for as long as is necessary to provide you with the App's services, fulfill the purposes outlined in this policy, and comply with our legal obligations. When your account is deleted or no longer active, we will take steps to delete or anonymize your information.
6. Your Rights and Choices
You have certain rights regarding the personal information we hold about you. You can:
- Withdraw Consent: You can withdraw your consent for the collection of location data at any time by disabling location services for the LATS-KMS App in your device's settings. Please note that doing so will disable the App's core features.
- Request Deletion: You may request the deletion of your account and associated personal data by contacting us at the address below. We will comply with such requests, subject to any legal or contractual retention obligations.
7. Children's Privacy
In line with our company's Terms & Conditions, this App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
8. Governing Law
This Privacy Policy and any disputes related to it shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy within the App or on our official website. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: contact@rayn.group